Terms & Conditions

Last Updated: September 14, 2026

Welcome to Smoothly. These Terms and Conditions (“Terms”) govern your access to and use of the Smoothly website, online store, products, services, and related features (collectively, the “Services”).

By accessing our website, placing an order, or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Ownership and Intellectual Property

The Smoothly website and its content, including text, graphics, logos, product descriptions, photographs, videos, designs, and other materials, are owned by or licensed to Smoothly unless otherwise stated.

You may use our website only for personal and lawful shopping purposes. You may not copy, reproduce, distribute, modify, republish, sell, or commercially exploit our website content without prior written permission.

Third-party trademarks and intellectual property displayed on our website remain the property of their respective owners.

2. Use of Our Store

By accessing our website or placing an order, you represent that you have the legal capacity to enter into a binding agreement.

You agree not to use our website for fraudulent, unlawful, abusive, or unauthorized purposes.

We reserve the right to refuse service, restrict access, cancel orders, or terminate accounts if we reasonably believe our website, promotions, payment systems, or Services are being misused.

3. Products and Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, and availability information.

Product colors and appearance may vary slightly due to screen settings, lighting, manufacturing variations, or product updates.

We reserve the right to modify, replace, or discontinue products without prior notice.

4. Pricing and Payment

All prices displayed on our store are in U.S. Dollars (USD) unless otherwise stated.

Applicable taxes, shipping charges, and other fees, if any, will be displayed during checkout.

By submitting an order, you authorize our applicable payment provider to charge your selected payment method for the total amount shown at checkout.

If a pricing or listing error occurs, we reserve the right to correct the error or cancel the affected order. If payment has already been collected for a canceled order, the applicable amount will be refunded.

5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to decline or cancel an order due to product availability, payment problems, incorrect pricing, shipping restrictions, suspected fraud, or other reasonable circumstances.

If we cancel an order after payment has been successfully collected, we will issue the appropriate refund to the original payment method.

6. Shipping and Delivery

Shipping and delivery dates displayed on our website are estimates unless explicitly stated otherwise.

Delivery may be affected by carrier delays, weather conditions, holidays, customs procedures, incorrect shipping information, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns, refunds, exchanges, damaged products, defective products, and other order-related claims are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before completing a purchase.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted under applicable law.

8. Website Availability

We make reasonable efforts to keep our website and Services available and functioning properly. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, technical problems, updates, third-party service interruptions, or circumstances beyond our reasonable control.

9. Prohibited Activities

You may not use the Smoothly website to engage in fraudulent activity, provide false payment information, interfere with website security, attempt unauthorized access to our systems, distribute malicious software, impersonate another person, abuse promotional offers, or otherwise violate applicable laws.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Smoothly will not be responsible for indirect, incidental, special, consequential, or punitive damages resulting from the use of our website, Services, or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

11. Third-Party Services

Smoothly may rely on third-party providers for services including website hosting, payment processing, analytics, advertising, shipping, and order fulfillment.

Certain third-party services may be governed by their own terms, conditions, and privacy policies.

12. Changes to These Terms

We reserve the right to modify these Terms when necessary to reflect changes to our business, Services, policies, or applicable legal requirements.

Updated Terms will be published on this page with a revised “Last Updated” date.

Your continued use of our Services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

13. Termination

We may suspend or terminate access to our Services when these Terms are violated, fraudulent or abusive activity is reasonably suspected, or when required by applicable law.

Provisions that by their nature should survive termination will continue to apply.

14. Governing Law

These Terms shall be governed by applicable laws of the State of New York and the United States, without limiting any mandatory consumer rights that may apply to a customer.

15. Contact Information

For questions regarding these Terms, your order, or our Services, please contact us:

Smoothly
Email: smoothlyshop@gmail.com
Address: 37-12 Prince St., Ste 8C
Flushing, NY 11354
United States

By accessing our website or purchasing products from Smoothly, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.